Helpdesk & Remote PC

RemotePass Access enables you to remotely control any pc worldwide in less than 10 seconds! The only requirement is an internet connection. RemotePass Access works transparantly through Firewalls, Proxy servers and any other type of security system! Very easy to use and advanced remote support software featuring session recording, bidirectional clipboard and file transfer, chat, reboot and auto reconnect, wiew only and full control mode, ...
Publisher: RemotePass Technologies - 2006-11-01

Type: Commercial
File size: 1634 Kb

OS: Win95, Win98, WinME, WinXP, WinNT 4.x, Windows2000, Windows2003

Price: 95 $

RemotePC is a secure and simple way to remote access your computer connected to the Internet from anywhere. You can read your e-mail, work on the resources and retrieve important documents and data files from any computer while on road. RemotePC Host is installed on the computer which you have to access remotely and RemotePC Viewer is installed on the computer you have physical access. Create account at http://www.remotepc.net to start working.
Publisher: http://www.remotepc.net - 2004-09-01

Type: Shareware
File size: 2577 Kb

OS: Windows2000, WinXP

Price: 9.95 $

How often do you write " Dear Mr. ..." and add a few sentences (that are basically always the same)? Why bother with these repetitive tasks? ReplyButler automatically that. It recognizes the name, the language and the style of the e-mail and prepare a matching answer.And if that's not enough, the software can also administrate your text modules.
Publisher: ITSTH - 2006-12-15

Type: Freeware
File size: 1812 Kb

OS: WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003

Price: 0 $

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Publisher: CyberNiche Software - 2005-02-17

Type: Shareware
File size: 4807 Kb

OS: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Price: 149 $

ShowDirector 2
Publisher: Signal Beach Software - 2007-02-07

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 24.95 $

Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation.
Publisher: Dennis Baggott and Sons - 2005-12-11

Type: Shareware
File size: 9972 Kb

OS: Win95, Win98, WinNT 4.x, Windows2000

Price: 179 $

Support your customers as well as the leading brand but for a fraction of the cost. You customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (no simultaneous limit). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost of $199 per concurrently active support session.
Publisher: Moog Software - 2007-02-04

Type: Freeware
File size: 15000 Kb

OS: Win95, Win98, WinME, WinNT 4.x, WinXP, Windows2000, Linux, Solaris, Unix, MacOS X

Price: 0 $

Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, new log management, XML report, improved user interfaces are added.
Publisher: Eastbow Lab - 2006-08-15

Type: Shareware
File size: 1643 Kb

OS: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003

Price: 337.5 $

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.
Publisher: Dennis Baggott and Sons - 2005-09-06

Type: Shareware
File size: 9777 Kb

OS: Win98, Windows2000, WinXP

Price: 479 $

versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.
Publisher: VersaDev - 2006-07-26

Type: Freeware
File size: 7483 Kb

OS: Windows2000, WinXP, Windows2003

Price: 0 $

VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements.
Publisher: Velocity Integrations Software, Inc. - 2004-02-05

Type: Commercial
File size: 3743 Kb

OS: Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Unix, Linux, AS/400,

Price: 0 $

Virtins Pocket MultiInstrument is a powerful Pocket PC based virtual instrument software. It consists of a real time oscilloscope, a real time spectrum analyzer and a signal generator, and can run them simultaneously
Publisher: VIRTINS TECHNOLOGY - 2007-02-07

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 49.95 $

Virtins Pocket Spectrum Analyzer is a powerful Pocket PC based virtual instrument. It consists of a real time oscilloscope and a real time spectrum analyzer and can run them concurrently
Publisher: VIRTINS TECHNOLOGY - 2007-02-07

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 39.95 $

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM).
Publisher: VueCam - 2005-01-01

Type: Shareware
File size: 607 Kb

OS: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Unix, Linux, AS/400, OS/2, OS/2 Warp, OS/2 Wa

Price: 19 $

webtopc is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall, integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com.
Publisher: webtopc.com - 2004-11-26

Type: Shareware
File size: 625 Kb

OS: Win 3.1x, Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Win

Price: 10 $

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. Version 1.75 adds keyword navigation and special application ehancements for usability.
Publisher: BigAtticHouse - 2006-07-14

Type: Shareware
File size: 1484 Kb

OS: Win98, WinME, WinXP, Windows2000, Windows2003

Price: 24.97 $

With workOrder XP you it will be able to manage work orders and services. It includes maintenance scheduling, service status, supply control, and more. Connect to WorkOrder using the web.
Publisher: Triade Systems - 2005-03-01

Type: Shareware
File size: 13081 Kb

OS: Win95, Win98, WinME, WinNT 4.x, Windows2000, WinXP

Price: 110 $

Xilisoft DVD to Pocket PC Ripper is a powerful dvd ripper and video converter tool, which can help you convert DVD to Pocket PC video WMV format easily and fast, with perfect output qulity. It supports HP, Dell, Toshiba and Garmin Pocker PC. Best choice for you!
Publisher: Xilisoft Inc. - 2007-02-07

Type: Shareware
File size: 3382 Kb

OS: Windows

Price: 29 $

Xilisoft DVD to Pocket PC Ripper is a powerful dvd ripper and video converter tool, which can help you convert DVD to Pocket PC video WMV format easily and fast, with perfect output qulity. It supports HP, Dell, Toshiba and Garmin Pocker PC. Best choice for you!
Publisher: Xilisoft Inc. - 2007-02-07

Type: Shareware
File size: 3382 Kb

OS: Windows

Price: 29 $

Xilisoft DVD to Pocket PC Ripper is a powerful dvd ripper and video converter tool, which can help you convert DVD to Pocket PC video WMV format easily and fast, with perfect output qulity. It supports HP, Dell, Toshiba and Garmin Pocker PC. Best choice for you!
Publisher: Xilisoft Inc. - 2007-02-06

Type: Shareware
File size: 3382 Kb

OS: Windows

Price: 29 $

Xilisoft DVD to Pocket PC Ripper is a powerful dvd ripper and video converter tool, which can help you convert DVD to Pocket PC video WMV format easily and fast, with perfect output qulity. It supports HP, Dell, Toshiba and Garmin Pocker PC. Best choice for you!
Publisher: Xilisoft Inc. - 2007-02-02

Type: Shareware
File size: 3382 Kb

OS: Windows

Price: 29 $