Helpdesk & Remote PC

I'm OnCall is a web based service that enables you to take authorized on demand remote control of your customer's PC, within seconds of your customer's call for help. I'm OnCall auto configures a secure connection between the two PCs, without requiring any pre-installed software. Features include Remote Control, File Transfer, Corporate Branding, Incident Tracking, and Remote reboot of customer's PC.
Publisher: 01 Communique - 2006-05-04

Type: Commercial
File size: 0 Kb

OS: Win98, WinME, WinXP, Windows2000, Windows2003

Price: 99.95 $

Pocket Breakout 2 features 60 brand new and exciting levels. Solar Flares, Morphing blocks, a Ball Save feature and the ability to save multiple games are just some of the new features included in this game
Publisher: 4Pockets.com - 2007-02-02

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

The first player to get four checkers lined up in a row in any direction, horizontal, vertical, or diagonal wins the game. Players take it in turns to drop counters until a player wins the game or the grid is full, in which case the game is a tie. Play against a friend locally or over a Bluetooth / WiFi network, or if your short of friends try pitting your wits against a computer player
Publisher: 4Pockets.com - 2007-02-03

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

Pocket Breakout is a highly addictive game based around the original arcade classics Breakout and Arkanoid, with some neat twists that make the game even better.The game involves using your bat to deflect the ball in an attempt to destroy the bricks contained in each of the levels. Destroy all the bricks and you advance to the next level
Publisher: 4Pockets.com - 2007-02-07

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

Marble Worlds is a highly addictive and challenging platform game. The gameplay takes place in a varied set of worlds depicted in isometric 3D (viewed from a fixed 45 degree angle). The object is to guide a marble through the worlds collecting all the gems as you go to advance to the next level
Publisher: 4Pockets.com - 2007-02-02

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

The game features a particle engine used to create aliens, explosions and other onscreen effects. Multiple Levels, End of Level Baddies and Particle effects and graphics. Weapon bonus upgrades: Weapons: Single shot; Multiple shots; Star burst; Homing; Smart weapon Parallax scrolling backgrounds with merge effects
Publisher: 4Pockets.com - 2007-02-07

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

The first player to get four checkers lined up in a row in any direction, horizontal, vertical, or diagonal wins the game. Players take it in turns to drop counters until a player wins the game or the grid is full, in which case the game is a tie. Play against a friend locally or over a Bluetooth / WiFi network, or if your short of friends try pitting your wits against a computer player
Publisher: 4Pockets.com - 2007-02-07

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

The first player to get four checkers lined up in a row in any direction, horizontal, vertical, or diagonal wins the game. Players take it in turns to drop counters until a player wins the game or the grid is full, in which case the game is a tie. Play against a friend locally or over a Bluetooth / WiFi network, or if your short of friends try pitting your wits against a computer player
Publisher: 4Pockets.com - 2007-02-02

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

The game features a particle engine used to create aliens, explosions and other onscreen effects. Multiple Levels, End of Level Baddies and Particle effects and graphics. Weapon bonus upgrades: Weapons: Single shot; Multiple shots; Star burst; Homing; Smart weapon Parallax scrolling backgrounds with merge effects
Publisher: 4Pockets.com - 2007-02-06

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

Pocket Breakout 2 features 60 brand new and exciting levels. Solar Flares, Morphing blocks, a Ball Save feature and the ability to save multiple games are just some of the new features included in this game
Publisher: 4Pockets.com - 2007-02-08

Type: Shareware
File size: 1240 Kb

OS: Windows

Price: 14.95 $

Checkers Challenge -Wonderful board game for all fans of checkers on Windows deskto
Publisher: Absolutist.com - 2007-02-06

Type: Shareware
File size: 1124 Kb

OS: Windows

Price: 16.95 $

MahJong -Plunge into The East - it's one step away with your Pocket and our Mahjon
Publisher: Absolutist.com - 2007-02-08

Type: Shareware
File size: 1576 Kb

OS: Windows

Price: 16.95 $

PAL enables you to call your PC from any phone to hear the information you need. PAL can: *Read and reply to email *Play podcasts *Provide instant traffic reports for your local roads *Voice-dial Outlook contacts *Recite information from documents and spreadsheets *Get stock quotes and weather reports *Read web pages and blogs *Get appointments and contact info PAL requires no expensive handheld device. It?s fast, easy, and hands-fre
Publisher: Adondo Corporation - 2006-07-04

Type: Shareware
File size: 8495 Kb

OS: WinXP

Price: 99 $

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Publisher: AdventNet Inc - 2006-09-15

Type: Freeware
File size: 29513 Kb

OS: Windows2000, WinXP, Windows2003, Linux

Price: 0 $

Desktop Central is a Remote Windows Desktop Management Software for Enterprises that provides Remote Configurations, Patch Management, Software Installation, Remote Desktop Sharing and Active Directory Reports. It leverages AD and GPO of the Win 2000/2003 Domains. It helps network administrators to reduce helpdesk calls by proactively configuring the systems and user profiles. It is meant for Enterprises and not for home users.
Publisher: AdventNet Inc. - 2006-04-05

Type: Freeware
File size: 34682 Kb

OS: Windows2000, WinXP, Windows2003

Price: 0 $

Akeni Web Chat for enterprise im is an instant system designed for universal accessibility and ease of deployment. It can be deployed solely in your business LAN (local area network) or can also be accessed using the internet. It is also firewall friendly and can be used whenever you have access to a web browser. The rich client support chat, notification and conferencing. This product can be deployed as a stand alone HTTP server.
Publisher: Akeni - 2005-07-29

Type: Demo
File size: 4276 Kb

OS: WinNT 4.x, Windows2000, WinXP, Linux

Price: 449 $

A very extensive and thorough intrusion scanner that scans any media on your PC for backdoors and trojan horses. PDG easily removes any found trojan with a click of a button, together with any elements it may have left in registry/system files/memory. PDG also constantly monitors your system to prevent further infection, using weekly updated trojan database consisting of more than 85000 entries
Publisher: Astonsoft - 2007-02-07

Type: Shareware
File size: 4600 Kb

OS: Windows

Price: 29.95 $

An award winning multi-language web based support solution for small to medium sized businesses to manage and deflect up to 80% of your incoming support inquiries. Features include a web self-service knowledge base, a trouble ticket system, account management capabilities and full MS Outlook integration. The complete web based solution you need to provide the level of service staff and customers have come to expect in the new economy.
Publisher: Auscomp - 2006-06-03

Type: Shareware
File size: 7744 Kb

OS: WinXP, WinNT 4.x, Windows2000, Windows2003, Linux

Price: 295 $

Product Features: Multi-User System - Setup as many individual users as you like, each with their own passwords. This enables you to keep track of which person took which call, run reports on individual users and allows users to personalise their preferences. Multiple Views - Use the predefined views to easily check the status of calls and keep track of your own calls.
Publisher: Bespoke Software Solutions Ltd - 2006-07-10

Type: Freeware
File size: 2886 Kb

OS: Win98, WinME, WinXP, Windows2000, Windows2003

Price: 0 $

Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need. Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips. Version 1.75 adds keyword navigation and special application ehancements for usability.
Publisher: BigAtticHouse - 2006-07-14

Type: Shareware
File size: 1484 Kb

OS: Win98, WinME, WinXP, Windows2000, Windows2003

Price: 24.97 $

Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.
Publisher: Blue Tang Web Systems Ltd - 2006-10-23

Type: Commercial
File size: 10501 Kb

OS: Windows2000, WinXP, Windows2003

Price: 175 $

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11, 000 active websites.
Publisher: Bravestorm, LLC - 2005-05-24

Type: Freeware
File size: 4263 Kb

OS: Win98, WinME, Windows2000, WinXP, Windows2003

Price: 0 $

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11, 000 active websites.
Publisher: Bravestorm, LLC - 2006-12-25

Type: Freeware
File size: 4683 Kb

OS: Win98, WinME, Windows2000, WinXP, Windows2003

Price: 0 $

Here are some key features of "CafeMan": · Keeping track of user activity. · Automating the billing process. · Implementing pre paid system. · Relief from the bargaining problems. · Taking care of hundreds of users in a moment. · Being accurate with the management. · This becomes the evidence, if you require. · Guards your cafe against illegal activities.
Publisher: CafeMan - 2004-01-01

Type: Shareware
File size: 17408 Kb

OS: Win 3.1x, Win95, Win98, WinME, WinXP, WinNT 3.x, WinNT 4.x, Windows2000, Windows2003

Price: 49 $

The IT Manager? was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments
Publisher: CBR Software - 2004-07-27

Type: Commercial
File size: 43 Kb

OS: Win95, Win98, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Unix

Price: 1500 $

Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.
Publisher: Commit Business Solutions ltd. - 2006-08-17

Type: Commercial
File size: 18297 Kb

OS: Win98, Windows2000, WinXP, Windows2003

Price: 249 $

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Publisher: CyberNiche Software - 2005-02-17

Type: Shareware
File size: 4807 Kb

OS: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003

Price: 149 $

Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. Entirely new GUI comes in 6 new themes and 9 languages. Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial.
Publisher: Data Apples, Inc. - 2007-01-13

Type: Shareware
File size: 5994 Kb

OS: Win98, WinME, WinNT 4.x, Windows2000, WinXP, Windows2003

Price: 19.95 $

Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web.
Publisher: DEK Software International - 2005-05-20

Type: Shareware
File size: 39741 Kb

OS: Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000

Price: 559 $

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.
Publisher: DEK Software International - 2007-02-05

Type: Shareware
File size: 50261 Kb

OS: WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise

Price: 595 $